The second-hand marketplace Shoppers Share Frustration Over Size Updates

Vinted users have been reacting angrily due to a modification that led to items being listed as the wrong size.

This online marketplace has updated its size classifications for women's and children's clothes without notifying every member regarding the update.

Digital Channels Response

Numerous buyers and vendors have taken to social media claiming that product pages now present a modified sizing category versus the original listing because of the remapping.

Vinted explained the new system was more in line with other platforms.

They have suggested members to review their products and update the measurements by hand when needed, resulting in member annoyance.

Size Classification Modifications

Before the change, the measurements included one number and one letter, such as S/8 or M/10.

The revised method features a letter and a range for example S/UK 8-10.

For certain items, the size labels have been reassigned - like an L measurement was formerly size 12 but now shows as UK 16-18.

Member Accounts

Frankie Bridger, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".

"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.

Another user, located in Scotland, explained products she uploaded on Vinted with size 14 labels were appearing on the platform as measurements 20-22.

"Should someone sized 20-22 purchase these they may become frustrated," she said.

Manual Updates

Another shopper, from Derby, said she had been left angered because the modification necessitated personal updates the sizing for "all her products".

"For me this is particularly frustrating, since I have chronic health issues and platform income has been essential following partial earnings loss," she said.

Platform Context

The service features exceeding 100 million members, comprising 18 million UK members.

It has proved a popular alternative compared to resale services such as eBay and Depop.

This is not the initial instance where an unanticipated change to the app has proved unpopular: earlier, Vinted reversed a change to its shipping options due to shopper criticism.

Michael Paul
Michael Paul

A seasoned gaming journalist with a passion for uncovering the best slot games and casino strategies for UK players.